GIDDY’UP HOMESCHOOL CONSULTING
Privacy Policy
Effective date: Upon publication
1. Introduction
Giddy’up Homeschool Consulting (“Giddy’up,” “we,” “us,” or “our”) respects your privacy. This policy describes how we collect, use, retain, and protect information through giddyuphc.com and our homeschooling consulting services. Our services are intended for parents, legal guardians, and other adults responsible for children’s education.
2. Information We Collect
When you book an appointment, we may collect your name, email address, phone number, state of residence, children’s approximate ages and grade levels, general homeschooling concerns, and scheduling details. Some booking questions are optional. We request state of residence because homeschooling requirements differ by state.
3. Information Shared During Consultations
During a free 10-minute introductory chat, we discuss general needs and possible services or resources. During scheduled paid 60- or 90-minute consultations, parents or guardians may voluntarily discuss educational goals, curriculum, academic history and progress, family circumstances, and relevant academic records. We do not require advance submission of student records or review academic materials before paid appointments. Parents should avoid sharing unnecessary sensitive information about children.
4. Consultation Notes
We may keep brief handwritten notes documenting questions, recommendations, goals, and follow-up items. We do not audio- or video-record consultations. Paper notes are kept securely with access limited to authorized individuals, and are generally retained for up to 36 months after a client’s most recent consultation. Notes may be securely destroyed sooner upon request, subject to applicable legal or legitimate business recordkeeping requirements.
5. How We Use Information
We use information to schedule and deliver consultations, communicate about appointments, process payments, provide homeschooling guidance and resources, respond to requests, maintain business records, operate and secure the website, and comply with applicable obligations. We do not sell personal information or use consultation information for targeted advertising.
6. Scheduling with Cal.com
We use Cal.com to schedule appointments and manage booking information, including contact details, appointment dates, and responses to booking questions. Booking a consultation does not subscribe you to marketing emails. We do not request academic-record uploads through booking forms. For Cal.com’s practices, see Cal.com’s Privacy Policy.
7. Payments with Stripe
Stripe processes payments for paid consultations. Giddy’up does not independently collect or store full payment-card numbers or security codes. We may retain names, transaction dates, amounts, receipts, refunds, and transaction identifiers for accounting, tax, and customer-service purposes. Necessary financial records may be retained for up to seven years or longer if required by law. See Stripe’s Privacy Policy.
8. Newsletter and Marketing
Our voluntary newsletter is managed through Brevo. Signing up for a consultation does not automatically subscribe you to the newsletter. Newsletter subscribers may provide contact information and may unsubscribe through the link in marketing emails. We do not add consultation notes or student educational information to marketing lists. Limited suppression information may be retained to honor unsubscribe requests. Necessary appointment communications may still be sent independently of marketing subscriptions.
9. Cookies and Website Technologies
Our website and integrated third-party services may use cookies or similar technologies for functionality, security, and service delivery. We intend to use minimal analytics and do not intend to use advertising pixels or behavioral retargeting at launch. Embedded newsletter forms and third-party booking or payment pages may process information according to their own policies. Where applicable law requires consent for nonessential technologies, we will provide required choices before activating them.
10. Children’s Privacy
Our website and booking services are intended for adults. Children should not independently book consultations or submit personal information. Parents or guardians may voluntarily discuss children’s educational needs. We seek to minimize information that directly identifies children, do not knowingly collect information directly from children under 13 through our website, and will take reasonable steps to address unauthorized submissions. We do not sell children’s information or use student educational information for marketing.
11. Retention and Security
We retain information only as reasonably necessary for service, business, and legal purposes. Handwritten consultation notes are generally retained up to 36 months following the most recent consultation; financial records may be retained up to seven years or longer if legally required. Booking and administrative records are retained as reasonably needed, and newsletter information is retained while subscribed, subject to limited suppression records. We take reasonable physical and technical precautions, including restricted access to paper notes, secure disposal, and reputable scheduling and payment services. No storage or transmission method can be guaranteed completely secure.
12. Sharing with Service Providers
We use service providers as needed for website hosting (Netlify), scheduling and video meetings (Cal.com and Cal Video), payment processing (Stripe), and voluntary newsletters (Brevo), along with applicable email services. We do not sell personal information or share consultation notes or student educational information with advertisers. We may disclose information when required by law or valid legal process or to protect legal rights.
13. Your Privacy Choices and Rights
You may request access to, correction of, or deletion of personal information we maintain, subject to applicable law and legitimate recordkeeping requirements. We may verify your identity or authority before acting, especially for information involving children. We aim to respond within 30 days and will honor any additional rights required by applicable law. Newsletter subscribers may unsubscribe at any time.
14. Other Websites
Our website may link to external educational resources and third-party services. Their privacy practices are governed by their own policies; we encourage you to review them.
15. Changes to This Policy
We may revise this policy as our services, technologies, or legal obligations change. The current version and effective date will be posted here. We will provide additional notice of material changes where appropriate or required.
16. Contact Us
For privacy questions or requests to access, correct, or delete information, contact contact@giddyuphc.com. Website: giddyuphc.com. We aim to respond within 30 days.